Questions, answered
Most things people ask about Hocirt are covered below. Anything that isn't, write to us — a person reads every message.
Frequently asked
Before you write in
Can I buy coins?
No. There is no coin shop and no payment form anywhere on this site. Coins are handed out free, and the Refill coins button restores your balance to 5,000 whenever you want it.
Can I turn my balance into real money?
No. Virtual coins have no monetary value and cannot be exchanged for cash, prizes, goods, or anything else. A winning line only ever adds more free coins to a balance that resets on reload.
Why did my balance reset?
Because it lives only in your browser's memory for the current page view. Reloading, closing the tab, or navigating away starts you fresh at 5,000 coins. Nothing is stored on a server.
Are the reels really random?
Yes. All nine symbols are drawn from your browser's random number generator the moment you press spin, each an independent weighted draw, and the reel animation simply reveals a result that already exists. It does not consider your bet, your balance, or your previous spins.
Why did a line of two matching symbols pay nothing?
Two-symbol wins count only when the pair starts on the left-hand reel of a payline. A matching pair sitting on the middle and right reels does not pay, and only the better of the two- and three-symbol results counts on any one line.
Do I need an account?
No. There is no sign-up, no login, and no profile. Open the page and play.
Does the game work on a phone?
Yes. The reel window, controls, and history panel all reflow for small screens. On a desktop keyboard the spacebar spins.
How old do I have to be?
18 or over. See our responsible play page for the reasoning and for guidance on setting limits.
Write to us
One inbox covers everything — bugs, accessibility problems, press, privacy requests, and general curiosity.
We answer in the order messages arrive, usually within two business days. Replies come from a person, not an autoresponder.
Helping us help you
If something broke, a short note about your browser and device, what you were doing at the time, and anything the page displayed will almost always be enough for us to reproduce it.
One thing we cannot do: restore a balance. Coins exist only in your current page view, and refilling them is a single click on the game panel.
18+ · social gaming only. No real-money wagering, no purchase necessary, entertainment purposes only.